With the advancements in technology, Sniteman Pharmacy optimized its phone system to promote patient satisfaction. We added a new feature to our phone system so that you can request prescription refills using your phone's keypad.
Here is your How-To Guide to using the new phone system!
Our phone number is (715) 743-3500.
To talk to a Pharmacy staff member about your Prescriptions press 2.
To use the NEW phone system to request a prescription:
1. Press 1 on your Keypad
2. Wait just a few moments while we send you to the system.
3. Enter the Prescription Number (without any letters), followed by the pound key (#)
4. Confirm the Prescription Number by pressing 1. If you entered your number incorrectly, press 9 to enter the correct number. Press 0 to talk to a Pharmacy staff member.
5. Confirm the Patient's last name by pressing 1.
6. To refill another prescription press 1. For no other refills press 2. Press 0 to talk to a Pharmacy staff member.
7. To confirm you are picking up your order press 1. To have your order delivered press 2. If you need personal assistance press 0.
If you are experiencing any problems - please hang up, call the Pharmacy again, and press Option 2. Pressing #2 will always allow you to talk to the Pharmacy staff.
We hope that this new phone system makes it easier for our patients.
If you need further explanation about the phone system please let us know. Your satisfaction comes first, always.
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